Richard Osborne has worked at national level for blue chip, market leading firms in vehicle leasing, car rental, records management, and express freight. After an early career in HR he moved into profit centre management, then sales/marketing, and operational roles. He has been a business improvement consultant for 8 years, specializing in teaching Negotiations skills.
He has achieved success as a General Manager, Director of Client Services, Sales & Marketing Manager, National Manager of Operations, and HR Manager, usually managing large teams on multiple sites.
He has been involved in most types of business negotiations, from major sales deals ( $20M +), purchasing contracts, buying and selling businesses, car and truck fleet purchasing/sales, lease reviews, price/margin management, and has also successfully led a number of disputes tribunal cases.
He began focusing on negotiations skills about a decade ago, and as well as attending several executive negotiations courses, both here and overseas, he continues to keep abreast of best practice via international newsletters
Richard holds an Honours Degree in Social Sciences from a leading UK university, and a Postgraduate Diploma in Human Relations.
