Richard Osborne is an experienced business leader having worked at national level for blue chip, market leading firms in vehicle leasing, car rental, records management, and express freight. After an early career in HR he moved into profit centre management, then sales/marketing, and operational roles. He has been a business improvement consultant for 6 years, specializing in teaching Negotiations skills
He has worked as a Personnel Manager, Sales & Marketing Manager, General Manager, Director of Client Services, and National Manager of Operations, managing large teams on multiple sites.
He has been involved in many types of negotiations, from major sales deals, purchasing contracts, on-going supplier contracts, buying and selling businesses, car and truck fleet purchasing/sales, lease reviews, price/margin management, and has also successfully led a number of disputes tribunal cases.
He began focusing on negotiations skills about a decade ago, and has studied the key source literature in depth, as well as attending several executive negotiations courses, both here and overseas.
Richard holds an Honours Degree in Social Sciences from a leading UK university, and a Postgraduate Diploma in Human Relations.
